Family Health Network of Central New York, Inc. Earns Level 3 National Recognition For Patient-Centered Care

May 2015 – The National Committee for Quality Assurance (NCQA) today announced that Family Health Network of Cortland County has received NCQA Patient-Centered Medical Home (PCMH) Recognition for using evidence-based, patient-centered processes that focus on highly coordinated care and long-term, participative relationships. Family Health Network is the only medical office in Cortland County to have achieved this recognition. Family Health Network has also received other national quality awards, including: Clinical Quality Improvers and National Quality Leaders. Family Health Network demonstrated an improvement in clinical quality measures, as well as, exceeded national clinical benchmarks for chronic disease management, preventive care, and perinatal/prenatal care by demonstrating the critical role that their health centers plays in promoting higher quality health care nationwide.

The NCQA Patient-Centered Medical Home is a model of primary care that combines teamwork and information technology to improve care, improve patient’s experience of care and reduce costs. Medical homes foster ongoing partnerships between patients and their personal clinicians, instead of approaching care as the sum of episodic office visits. Each patient’s care is overseen by clinician-led care teams that coordinate treatment across the health care system. Research shows that medical homes can lead to higher quality and lower costs, and can improve patient and provider reported experiences of care.

NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients, said NCQA President Margaret E. O’Kane. Recognition shows that Family Health Network has the tools, systems and resources to provide its patients with the right care, at the right time.

To earn recognition, which is valid for three years, Family Health Network demonstrated the ability to meet the program’s key elements, embodying characteristics of the medical home. NCQA standards aligned with the joint principles of the Patient-Centered Medical Home established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.

To find out more information about Family Health Network, please visit If you have any questions regarding PCMH or would like to know more about it, feel free to contact Kate Alm at (607) 753-3797. To find clinicians and their practices with NCQA PCMH Recognition, visit

Family Health Network of CNY Inc.